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What is the 24/7 Student Wellbeing Support Line?

What is the 24/7 Student Wellbeing Support Line?


R U OK? It’s okay to not be okay. If you need a helping hand and you’re not sure who to speak to, the 24/7 Student Wellbeing Support Line is here to help you get through tough times. Victoria Prince tells us how…

Written by Victoria Prince.

Hey fellow students!

We get it – life often throws some tough curve-balls our way. Between classes, assessments, juggling work, social events, the state of the world and generally just trying to adult, it’s easy to feel overwhelmed.

But guess what?

You’re not alone, especially as a student at Charles Sturt University, with access to the free 24/7 Student Wellbeing Support Line.

And it’s perfect that we’re talking about this on R U OK? Day because it’s okay not to be okay sometimes.

R U Ok?

Anytime, anywhere support.

Picture this: it’s late at night, and you’re staring at your laptop screen, stressing about an assignment that’s due tomorrow or a text from your situationship or long-time partner pops up on your phone saying they don’t feel like it’s working anymore…

Suddenly, that familiar feeling of panic and anxiety starts creeping in.

Before you know it, you’re feeling overwhelmed and don’t know what to do.

Well, that’s where the 24/7 Student Wellbeing Support Line can help!

Whether it’s 3 in the morning or 5pm on a Saturday afternoon, there is always a support worker available on the text line (0480 087 002) or via phone call (1300 572 516) that is ready to lend an ear and offer guidance, no matter where you are.

Text the Student Wellbeing Support Line on 0480087002

No judgements, just Support.

Okay, let’s be real – sharing our worries and struggles can be scary.

But here’s the deal, the support workers on the other end of the line aren’t here to judge you or tell you what to do.

They’re professionals who totally get that life can be a rollercoaster, and they’re here to help you navigate it.

Plus, everything you share is totally confidential, so you can feel free to open up without any worries.

It doesn’t matter whether you need support to talk through stresses of university or a personal crisis, anything that is impacting your wellbeing is important to talk about.

Study struggle.

Help in a crisis.

Life isn’t always rainbows and unicorns, and sometimes we face really tough moments particularly in our personal lives.

The 24/7 Student Wellbeing Support Line is a lifeline for those moments when things feel like they’re spiralling out of control.

The support workers are trained to handle crises and can provide immediate support to help you get through those tough times.

They can also provide you with resources and point you in the direction of ongoing counselling services if you’re feeling down and need someone to talk to regularly -they’ve got your back with referrals and advice.

Help in a crisis.

Smashing the stigma

Let’s face it: talking about mental health can feel weird sometimes.

But here’s the thing – reaching out for help is actually super strong and brave.

By offering the Wellbeing Support Line, Charles Sturt University is helping break down the stigma around mental health.

They’re saying:

“Hey, it’s okay not to be okay, and it’s even better to ask for help when you need it.”

If you ever find yourself struggling, remember that you’re not alone.

Charles Sturt University’s 24/7 Student Wellbeing Support Line is there for you, day or night, rain or shine.

It’s like having a friend who’s always ready to listen, support, and guide you through whatever you’re facing.

Your mental well-being matters, and the Wellbeing line is here to support and remind you of that every step of the way.

You’ve got this! 🌟🧠💪

Wellbeing reminder.

Useful links.

To request an appointment with our counsellors click here

Want to read more about Support Services?

This is an SSAF funded initiative
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